Here’s a Privacy Policy tailored for Flourish Integrative Health & Wellness, modeled after the structure of the MMA Safe Transport version but adapted to a healthcare and wellness setting:
Effective Date: September 16, 2025
Company: Flourish Integrative Health & Wellness
Website: https://flourishintegrativehealthclinic.com/
Address: 419 Northfield Ave, 1st Floor, West Orange, NJ 07052
Email: [email protected]
Phone: 845-281-9722
Fax: 551-210-1912
1. Introduction
Flourish Integrative Health & Wellness (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website, medical services, and communication channels, including SMS/text messaging.
By using our website, scheduling an appointment, or providing your information, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, phone number, email address, fax number, mailing address, date of birth, insurance details, and payment information.
- Health Information: Medical history, symptoms, diagnoses, treatment plans, and other health-related data necessary for providing care.
- Service Information: Appointment dates, times, and preferences.
- Device/Technical Information: IP address, browser type, operating system, and usage patterns when you visit our website.
- Communications Data: Information contained in emails, SMS messages, or other communications with us.
3. How We Use Your Information
We use the information we collect for purposes such as:
Providing medical care, wellness services, and managing appointments.
- Responding to patient inquiries, requests, and providing customer support.
- Sending confirmations, reminders, and health-related notifications.
- Sending SMS messages, email updates, or other service communications.
- Improving our website, patient experience, and care offerings.
- Complying with medical, insurance, and legal obligations.
4. SMS/Text Messaging Terms
By providing your mobile number and opting in through our forms or website, you consent to receive SMS/text messages from Flourish Integrative Health & Wellness. These may include appointment reminders, health updates, and other service-related communications.
Message Frequency: May vary based on appointment activity and communications.
- Message & Data Rates: Standard carrier rates may apply.
- Opt-Out: Reply STOP to opt out at any time. A final confirmation message may be sent.
- Help: For assistance, reply HELP or contact us at [email protected] or 551-210-1912.
- Consent Not Required for Care: Your consent to SMS is not a condition of receiving medical services.
- Carriers: Wireless carriers are not responsible for delayed or undelivered messages.
- Data Security: We take reasonable steps to secure mobile information.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
5. Sharing of Information
We do not sell or rent your personal or health information. We may share your information only in the following cases:
- With healthcare professionals and trusted service providers assisting us in delivering care (under confidentiality agreements).
- With insurance providers for billing and coverage purposes.
- As required by law, regulation, subpoena, or legal process.
- To protect the rights, property, or safety of Flourish Integrative Health & Wellness, our patients, or the public.
6. Data Security
We use reasonable physical, electronic, and administrative safeguards to protect your information, including compliance with applicable healthcare privacy regulations (e.g., HIPAA). However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have the right to:
Access, correct, or update your personal or medical information.
- Request restrictions on how we use or share your health information (subject to legal and clinical limitations).
- Opt out of receiving non-essential communications.
- Request deletion of your information, subject to legal or contractual obligations.
To exercise these rights, contact us at [email protected].
8. Cookies & Tracking
Our website may use cookies and similar technologies to improve your browsing experience, analyze site usage, and assist in our communication efforts. You may disable cookies through your browser settings, though this may impact site functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external sites.
10. Children’s Privacy
Our services are intended for patients of all ages, but we do not knowingly collect personal information from children under 13 without parental or guardian consent. If you believe we have collected such information without consent, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date. We encourage you to review this policy periodically.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us:
Flourish Integrative Health & Wellness
Address: 419 Northfield Ave, 1st Floor, West Orange, NJ 07052
Phone: 845-281-9722
Fax: 551-210-1912
Email: [email protected]
Website: https://flourishintegrativehealthclinic.com/